The management and teams at Arboretum thank you for continued support as we all navigate the Living with Covid-19 plan. I know you will help us protect you by respecting the guidelines. Stay safe.
Rachel Doyle MD
Shopping Information for Reopening
The health, safety and wellbeing of our customers and team members is our utmost priority. We must do the right thing by the communities we live and work in to help mitigate the spread of COVID-19. We have implemented stringent procedures and taken the necessary steps laid out in the Government Living with Covid roadmap and the latest public health advice.
Our staff are our family; We do not have the same numbers of staff for customer queries. We’d therefore ask you to be as brief as possible in your engagement with us (we miss the chats too). We hope to welcome all our staff back to the Arboretum as the months go on.
Wearing a face mask or covering is mandatory under Government guidelines, we ask all customers to wear a face-covering which covers your nose and mouth when in the store for the safety of our staff and other customers.
Please use the hand sanitizing stations we have installed.
Our screens and trolleys are sanitised throughout the day.
Our toilet facilities are available for customer use; please remember to wash your hands.
If there is something specific you would like our advice on, we’d appreciate it if you’d email us a query (with a photo if it helps). We will have more time to help you away from the shop floor. Email email@example.com
Our playground and gardens are open to the public in both stores. We do ask however that any customers that visit only do so if necessary and avoid any dwell time on-site.
Our cafes in both locations are open for outdoor dining from Tuesday the 1st of December and both indoor and outdoor dining from Friday the 4th of December with restrictions and procedures in place to keep you safe. We ask you to respect these restrictions for both the safety of our staff and customers.
Our stores in both locations are open for retail with all products available to purchase.
Our physical distance signage will help you to remember to keep away from staff and other customers.
THANK YOU IN ADVANCE FOR YOUR UNDERSTANDING. STAY SAFE.